Support
Need help with a GW Labs app? Find answers below or reach out to us directly. We typically respond within 24–48 hours.
Contact Us
For any questions, issues, or feedback, email us at [email protected]
We typically respond within 24–48 hours. For urgent subscription issues, please include your Apple ID email and a screenshot of any charges.
Frequently Asked Questions
Subscription Help
All GW Labs subscriptions are processed through the Apple App Store and managed by RevenueCat. We offer weekly, monthly, yearly, and lifetime tiers — most with a 3-day free trial.
Manage Subscription
Settings → Apple ID → Subscriptions
Cancel Subscription
Tap the app → Cancel Subscription
Restore Purchases
Open the app → Tap Restore Purchases
Request a Refund
Visit reportaproblem.apple.com
Note: GW Labs does not have direct access to your payment information. All billing is handled by Apple. For refund requests, please visit reportaproblem.apple.com
App-Specific Tips
Select your app to see quick tips and guidance:
Bug Reports & Feature Requests
Found a bug or have an idea for a feature? We'd love to hear from you. Send us an email at [email protected] with the following details:
Bug Report Template
App: [App Name]
iOS Version: [e.g., 19.4]
Device: [e.g., iPhone 16 Pro]
Issue: [Describe what happened]
Steps: [How to reproduce]
Screenshots or screen recordings are always helpful and appreciated.
About GW Labs
GW Labs is a premium iOS app studio focused on self-improvement and personal mastery. We build 13 apps that help you build better habits, break bad ones, and become the best version of yourself.
Every app is built with SwiftUI and SwiftData, runs 100% on-device, and collects zero personal data. Your privacy isn't a feature — it's our foundation.